Airport Parking Guide
The ACP Direct team have prepared the following answers to our customers most frequently asked questions. We hope they will help solve your queries. If you are still unsure about something please do not hesitate to call our friendly airport parking support team on: 0870 733 2157.

Why should I pre-book my airport car parking?
When should I book my airport car parking?
What is the difference between 'on' and 'off' parking?
What is meet and greet parking?
How do I book my airport parking?
Can I make savings by booking through ACP Direct?
Is your web site secure?
How do I know my booking is confirmed?
Where do I go when I get to the airport?
How much time should I accommodate for parking?
How often do the transfer buses run?
How do I know my car will be safe while I am away?


Why Pre-book your airport car parking?

Quite simply, it is cheaper, you will have a wider range of car parking options and you will be guaranteed a space.

By failing to pre-book your airport car parking you will be charged a gate rate?  This is a set amount you will be charged for a parking space upon arriving, and will tend to be up to 25% more than a pre-booked space.

Likewise, by searching online you will be able to make price comparisons between on and off parking, so that you're guaranteed to get the best deal possible.

Arriving at most major UK Airports you will, likewise, tend only to be directed to official long stay airport car parks rather than cheaper privately owned car parks where greater saving can be made.

Above all, by pre-booking your airport car parking you can arrive at the airport  

When should I booking my airport car parking?

As early as possible.  While it is possible to book your airport car parking up until the day before travel, we would recommend booking as soon as you have confirmed your flight details.

This is to ensure that you get the very best deal possible on your airport car parking.  The later you leave your booking, the more likely there will be an increase in the price of the parking space, as  demand for spaces on each particular date increases.

Naturally, the earlier you book, the greater the choice of parking options there will be available.  During holiday periods, in particular, there is far more likely to be a heavier demand for parking spaces and thus certain parking options may become full.
 

What is the difference between 'on' and 'off' parking?

Throughout most of the UK's major airports you will be given two options when you book your car parking.  You can either park your car at the airport's official long stay car park at the airport (on parking) or at the a privately owned car park very close to the airport (off parking).

Depending upon the size and popularity of the airport, there may be a choice of 'on' and 'off' airport car parks to choose from to meet the demand.

When booking your airport car parking, it is important to consider several factors in relation to 'on' and 'off' providers as the two types of parking available often operate differently.

Off Airport Parking

Off Airport Parking tends to be located  roughly 10 minutes from the main airport terminals.  When you arrive at your terminal, you will leave your car with a member of the parking staff who will proceed to park your car on your behalf.  This helps to save time and hassle, and you will continue your journey to the airport terminal via a transfer bus.  This system is also referred to as block parking. 

On Airport Parking

Unlike an off airport car park, you will be expected to park your car yourself and, importantly, to remember where you parked your car on your return.  You will not be guided to a parking space.  To make your way to the airport terminal, you will need to catch a transfer coach.

What is Meet and Greet Parking?

Meet and Greet Parking is a special service.  A member of staff will meet you at the terminal and will take your car to the airport car park for you.  This service is by far the most rapid, and can save you transfer time.

How do I book my airport parking?

You can book your airport car parking securely online or by telephone.

To book securely online:

  • Click here to go to the booking form
  • Select the airport you will be flying from.
  • Select the time and date you intend to travel to and from.
  • Select the number of passenger travelling.
  • Click the instant quote button - this will provide you with a list of discounted car parking options.
  • Click the 'book' button to select the airport car parking deal which matches your needs.
  • You will now be taken to our secure online booking form where you can complete your payment and contact details securely online.
  • You will then instantly receive confirmation of your booking online by email and on-screen.
  • Print and/or save your booking confirmation.  This will contain your confirmation reference number and arrival procedure details along with directions to reach the airport.

To book by Telephone - 0870 733 2157

  • Simply dial 0870 733 2157 and you will be connected to one of our airport car parking specialists who are ready to assist you with your booking.
  • You will need to provide them with your dates of travel and airport you will be departing from.
  • You can pay securely by credit or debit card.
  • You will then receive your confirmation booking reference over the telephone. 

Can I make savings by booking through ACPDirect?

Yes, by booking with ACP Direct you can make savings of up to 40% off normal rates.  Plus by booking online, you can choose the right type of parking to meet your requirements.

We can offer such great savings, because we don't offer just one car parking option, so you can compare rates to get the best deals.

Some of our providers can offer low prices, because their parking space is found off the actual airport site, so land prices are less of a premium and therefore the savings can be passed onto the customer.

Is your website secure?

Yes, all booking details are protected by industry standard 128 bit SSL encryption to ensure that all your details are kept safe.

How do I know my booking is confirmed?

Once you have completed your booking, and your payment is accepted, you will receive a booking confirmation by email - this will contain your pre-paid parking voucher and directions to the car park you have chosen.

It is important that you print this email off or to make a note of the booking reference as you will require this to validate your parking space when you arrive at your chosen car park.

Where do I go when I get to the airport?

When you receive your confirmation email, you will also receive directions to the airport car park you have chosen. If you book by telephone, then you will be given directions by one of our telephone operators. If you are in doubt where to go, you can find further directions by following the links on our homepage to your chosen airport car park.

How  much time should I accommodate for parking?

It is important when scheduling your trip to accommodate plenty of time to park your car and to catch the airport terminal transfer coach.  At very large airports such as Gatwick and Heathrow, the car park can often be quite a distance from the actual airport.

Generally speaking, on airport car parks are closer to the airport terminals than off airport car parks.  Transfer times usually vary between 5 and 30 minutes, though this will depend upon the actual size of the airport.

How often do the transfer buses run?

Transfer schedules vary from airport to airport, though every 10 minutes tends to be the average interval between transfer buses.  For more information, follow the 'Information' link by your chosen airport car park when booking your airport car parking space.

How do I know my car will be safe while I am away?

All the airport car parks we use have 24 security to ensure that your vehicle is protected around the clock.  As a general rule, private airport car parks are securer in so far as the general public are restricted to a front reception and will not have access to the car park itself.

Security measures at many car parks include:

  • 24 hour security protection.
  • Closed Circuit Television (CCTV).
  • Floodlight protection during the night.
  • Barrier tamper proof fencing throughout.

Further questions and queries.

If you have any questions or queries not covered by our airport parking guide, please contact us. We will endeavour to answer your queries posted online within 48 hrs.

Please forward any recommendations or other comments via our online contact form.